SMS Terms & Consent
How we handle SMS text messaging and your consent.
Last updated: September 1, 2026
SMS Text Messaging Consent
By providing your mobile phone number to Vision Sunrooms and Patio Covers through any of the methods described below, you consent to receive SMS text messages from us. This consent is voluntary and applies only to Vision Sunrooms and Patio Covers — your SMS opt-in consent is not shared with, sold to, or used by any third party for marketing or promotional purposes.
Our SMS messaging is intended to facilitate communication about your project inquiry, quote, appointment scheduling, installation updates, and customer service. You will only receive messages that are necessary for the purposes described above.
How You Can Opt In
You may opt in to SMS text messaging from Vision Sunrooms and Patio Covers through any of the following methods:
- Online Quote Form — By providing your mobile phone number on our website's quote request form, located on the Home page, Contact page, and individual service and location pages.
- AI Chat Widget — By providing your mobile phone number through our website's chat assistant when requesting a callback or quote.
- Phone Conversation — By verbally providing your mobile number and confirming you would like to receive text messages during a call with our team.
- In-Person or Paper Form — By providing your mobile number on a printed intake form at our office or job site and checking the SMS consent box.
Message Terms
Message and data rates may apply. Message frequency varies. You will typically receive no more than 5 messages per month, though frequency may increase during active project coordination.
You will only receive messages related to your inquiry, project, or customer service. We do not send promotional SMS messages unless you have separately opted in to marketing communications.
How to Opt Out
You may opt out of SMS text messaging at any time using any of the following methods:
- Reply "STOP" to any SMS message you receive from us. You will receive one final confirmation message confirming your opt-out.
- Reply "UNSUBSCRIBE" to any message as an alternative to "STOP".
- Email us at customerservice@visionsunrooms.com with the subject line "SMS Opt-Out" and your phone number.
- Call us at (951) 404-4045 and request to be removed from our SMS list.
How to Get Help
If you need help with our SMS service or have questions about the messages you are receiving, you can:
- Reply "HELP" to any SMS message you receive from us for assistance.
- Email us at customerservice@visionsunrooms.com.
- Call us at (951) 404-4045 during business hours (Mon–Sat, 8am–6pm).
Re-Subscribing
If you have opted out and wish to receive SMS messages again, you may re-subscribe by replying "START" to a message from us, or by providing your phone number again through our website quote form and confirming your consent.
Your Consent Is Not Shared
Your SMS opt-in consent and mobile information are not shared with third parties or affiliates for marketing or promotional purposes. Your mobile number may be shared only with our SMS service provider (acting as a processor on our behalf, not as a controller) for the sole purpose of delivering messages to you. We do not sell, rent, or trade your SMS consent or mobile information.
Related Policies
For more information about how we collect, use, and protect your personal data, please review our Privacy Policy and Terms & Conditions, linked in the footer of every page.
If you have any questions about this policy, please contact us at customerservice@visionsunrooms.com or call (951) 404-4045.
